9. 52 Pinellas county 4/07/16 52. 1 System summary

9.52 PINELLAS COUNTY 4/07/16
9.52.1 SYSTEM SUMMARY
Pinellas County has a type 4, E 9-1-1 system consisting of one Primary PSAP, one Back-up PSAP and 10 Secondary PSAPs as follows:
9.52.1.1 REGIONAL 911 PRIMARY PSAP
Pinellas County has a single Primary PSAP located at the Regional 911 Center in largo. This PSAP Processes 911 calls and direct dispatches for 21 fire and 20 EMS districts. They also process 911 calls for the Sheriff’s Office which provides dispatch services for unincorporated Pinellas County and 19 municipalities. Pinellas County also has 5 law enforcement agencies that are Secondary PSAPs.
9.52.1.2 BACK-UP PSAP
Pinellas County has a back-up PSAP located at the County EMS & Fire Administration Building.
9.52.1.3 CLEARWATER POLICE DEPARTMENT SECONDARY PSAP
The City of Clearwater has a Secondary PSAP located at the Clearwater Police Department. This PSAP direct dispatches law enforcement calls only.
9.52.1.4 LARGO POLICE DEPARTMENT SECONDARY PSAP
The City of Largo has a Secondary PSAP located at the Largo Police Department. This PSAP direct dispatches law enforcement call only.
9.52.1.5 PINELLAS PARK POLICE DEPARTMENT SECONDARY PSAP
The City of Pinellas Park has a Secondary PSAP located at the Pinellas Park Police Department. This PSAP direct dispatches law enforcement calls only.
9.52.1.6 ST. PETERSBURG POLICE DEPARTMENT SECONDARY PSAP
The City of St. Petersburg has a Secondary PSAP located at the St. Petersburg Police Department. This PASP direct dispatches law enforcement calls only.
9.52.1.7 TARPON SPRINGS POLICE DEPARTMENT SECONDARY PSAP
The City of Tarpon Springs has a Secondary PSAP located at the Tarpon Springs Police Department. This PSAP direct dispatches law enforcement calls only.
9.52.2 SYSTEM MANAGEMENT
The Pinellas County 9-1-1 system is under the management of the Board of County Commissioners. The Regional 911 Center Primary PSAP is operated by the Department of Safety & Emergency Services. The responsible fiscal agent is the Board of County Commissioners.
9.52.3 INTERLOCAL AGREEMENTS
The Pinellas County E 9-1-1 system has selective routing thereby eliminating central office overlaps with adjoining counties. Therefore, no specific interlocal agreement is required for adjacent counties.

A Management Control Agreement (MCA) is in place with the Pinellas County Sheriff’s Office for 9-1-1 & 10 digit call handling and processing for their agency. (Attached)

An Inter-local agreement (ILA) is in place with St. Petersburg Police Department for reciprocal back-up communications centers. (Attached)
TABLE 9.52-1
PINELLAS COUNTY SYSTEM DEFINITION
Regional 9-1-1 Primary PSAP

Location	10750 Ulmerton Rd., Largo FL 33778
Number of Answering Positions	53
Total Staff	99
Type of Answering Position	Call taker
Number of Logging Recorders	1 – 112 Channel
Number of Instant Playback Recorders	53
Call Answering Equipment	Airbus DS, Vesta Geo-Diverse Host
9-1-1 Trunks	28
Transfer Lines	28
Tie-Lines - Ringdowns	14
Out-Dial Lines	23
TDD	53 – integrated with Vesta Equipment

Backup PSAP

Location	12490 Ulmerton Road, Largo FL 33774
Number of Answering Positions	10
Total Staff	96
Type of Answering Position	Call taker
Number of Logging Recorders	1 – 72 Channel
Number of Instant Playback Recorders	10
Call Answering Equipment	Airbus DS Vesta Remote
9-1-1 Trunks	10
Transfer Lines	10
Tie-Lines - Ringdowns	5
Out-Dial Lines	23
TDD	10 – integrated with Vesta Equipment

Clearwater Police Department – Secondary PSAP

Location	645 Pierce St, Clearwater FL 33763
Number of Answering Positions	16
Total Staff	48
Type of Answering Position	Call taker
Number of Logging Recorders	1 – 64 Channel
Number of Instant Playback Recorders	16
Call Answering Equipment	Airbus DS Vesta Equipment – Meridian
9-1-1 Trunks	10
Transfer Lines	10
Tie-Lines - Ringdowns	8
Out-Dial Lines	23
TDD	16 – integrated with Vesta Equipment

Largo Police Department – Secondary PSAP

Location	201 Highland Av., Largo FL 33770
Number of Answering Positions	8
Total Staff	27
Type of Answering Position	Call taker
Number of Logging Recorders	1 – 32 Channel
Number of Instant Playback Recorders	8
Call Answering Equipment	Airbus DS Vesta Remote
9-1-1 Trunks	8
Transfer Lines	8
Tie-Lines - Ringdowns	5
Out-Dial Lines	8
TDD	8 – integrated with Vesta Equipment

Pinellas Park Police Department – Secondary PSAP

Location	7700 59St. N., Pinellas Park FL 33781
Number of Answering Positions	5
Total Staff	14
Type of Answering Position	Call taker
Number of Logging Recorders	2 – 16 Channel
Number of Instant Playback Recorders	5
Call Answering Equipment	Airbus DS Vesta Remote
9-1-1 Trunks	5
Transfer Lines	5
Tie-Lines - Ringdowns	4
Out-Dial Lines	8
TDD	5 – integrated with Vesta Equipment

St. Petersburg Police Department – Secondary PSAP

Location	1300 1 Av. N., St. Petersburg FL 33713
Number of Answering Positions	12
Total Staff	64
Type of Answering Position	Call taker
Number of Logging Recorders	1 – 80 Channel
Number of Instant Playback Recorders	12
Call Answering Equipment	Airbus DS Vesta Equipment – CS1000
9-1-1 Trunks	12
Transfer Lines	12
Tie-Lines - Ringdowns	3
Out-Dial Lines	23
TDD	12 – integrated with Vesta Equipment

Tarpon Springs Police Department – Secondary PSAP

Location	444 S. Huey Av., Tarpon Springs FL 34689
Number of Answering Positions	2
Total Staff	5
Type of Answering Position	Call taker
Number of Logging Recorders	1 – 16 Channel
Number of Instant Playback Recorders	2
Call Answering Equipment	Airbus DS Vesta Remote
9-1-1 Trunks	2
Transfer Lines	2
Tie-Lines - Ringdowns	1
Out-Dial Lines	2
TDD	2 – integrated with Vesta Equipment

TABLE 9.52-2
PINELLAS COUNTY CALL HANDLING
Regional 911Center Primary PSAP

AGENCY	METHOD	VEHICLE
Belleair Fire Dept.	Direct Dispatch	Radio
Belleair Bluffs Fire Dept.	Direct Dispatch	Radio
Clearwater Fire Dept.	Direct Dispatch	Radio
Crash Fire Rescue	Direct Dispatch	Radio
Dunedin Fire Dept.	Direct Dispatch	Radio
East Lake Fire & Rescue	Direct Dispatch	Radio
Gulfport Fire Dept.	Direct Dispatch	Radio
Largo Fire Dept.	Direct Dispatch	Radio
Lealman Fire Dept.	Direct Dispatch	Radio
Madeira Beach Fire Dept.	Direct Dispatch	Radio
Oldsmar Fire Dept.	Direct Dispatch	Radio
Palm Harbor Fire Dept.	Direct Dispatch	Radio
Pinellas Park Fire Dept.	Direct Dispatch	Radio
Pinellas Suncoast Fire Dept.	Direct Dispatch	Radio
Safety Harbor Fire Dept.	Direct Dispatch	Radio
St. Petersburg Fire & Rescue	Direct Dispatch	Radio
St. Pete Beach Fire Dept.	Direct Dispatch	Radio
Seminole Fire Dept.	Direct Dispatch	Radio
South Pasadena Fire Dept.	Direct Dispatch	Radio
Tarpon Springs Fire Dept.	Direct Dispatch	Radio
Treasure Island Fire Dept.	Direct Dispatch	Radio
Belleair Police Dept.	Process 911 Calls	Telephone
Clearwater Police Dept. Secondary PSAP	Call Transfer	Telephone
Gulfport Police Dept.	Process 911 Calls	Telephone
Indian Shores Police Dept.	Process 911 Calls	Telephone
Kenneth City Police Dept.	Process 911 Calls	Telephone
Largo Police Dept. Secondary PSAP	Call Transfer	Telephone
Pinellas County Sheriff’s Office	Process 911 Calls	Telephone
Pinellas Park Police Dept. Secondary PSAP	Call Transfer	Telephone
St. Petersburg Police Dept. Secondary PSAP	Call Transfer	Telephone
Tarpon Springs Police Dept. Secondary PSAP	Call Transfer	Telephone
Treasure Island Police Dept.	Process 911 Calls	Telephone

Pinellas County Sheriff’s Office Dispatches for:

Belleair Police Department	City of Madeira Beach
Gulfport Police Department	City of North Redington Beach
Indian Shores Police Department	City of Oldsmar
Kenneth City Police Department	City of Palm Harbor
Treasure Island Police Department	City of Redington Beach
All Unincorporated Area	City of Redington Shores
City of Belleair Beach	City of Safety Harbor
City of Belleair Bluffs	City of St. Pete Beach
City of Belleair Shore	City of Seminole
City of Dunedin	City of South Pasadena
City of Indian Rocks Beach	City of Treasure island