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QUESTIONNAIRE
My age _______________________________
Education level
Basic
Secondary
Professional
Higher
How often do you shop online? (possible only one answer)
Some more information about your online shopping
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Absolutely disagree
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Disagree
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Rather agree that disagree
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Agree
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Absolutely agree
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I use different kind of sources to searching information about different products (e-shop, regular shop, market or etc.)
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I prefer to search information about product by myself
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I usually buy on the Internet (you can find answers on the next page)
___________________________________________
I buy on the online shop because (possible more answers)
Lower prices than in traditional stores
Availability whole day
Possibilities to compare (price, product)
Possibilities to find special products
Other_________
My e-shopping is influenced by:
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Absolutely disagree
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Disagree
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Rather agree that disagree
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Agree
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Absolutely agree
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TV advert
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Opinion of family/friends
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My experience
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Products that supports some events
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Special personal offers (e-mail, newsletters and etc.)
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Loyalty programs
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Please remember the situation when you were looking for product, put it into your e-shop cart and then you left the e-shop without buying something. Please range your reasons (1 – the first choice etc.)
Cost of delivery____
Paying methods_____
Time of delivery _____
I found better offer____
I found out that e-shop do not have free delivery______
ANSWERS
1.questions
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6.questions
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24
21
31
52
29
44
37
34
42
27
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Lower prices than in traditional stores, Availability whole day, Possibilities to compare (price, product)
Possibilities to compare (price, product), Possibilities to find special products
Possibilities to find special products, Other - Possibilities of delivery
Lower prices than in traditional stores, Possibilities to find special products
Availability whole day, Other - Possibilities of delivery
Lower prices than in traditional stores
Lower prices than in traditional stores, Possibilities to find special products
Availability whole day, Other - Quick shopping time
Lower prices than in traditional stores, Possibilities to compare (price, product)
Lower prices than in traditional stores, Availability whole day
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3.questions
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7.questions
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Few times per week
Few times per week
Less often
Few times per month
Less often
Few times per year
Few times per month
Few times per year
Less often
Few times per week
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1.Absolutely disagree,2. Rather agree that disagree, 4.Disagree, 5.Rather agree that disagree, 6.Agree, 7.Agree, 8.Absolutely agree, 9.Absolutely agree, 10.Disagree
1.Absolutely agree, 3.Agree, Disagree, 4.Rather agree that disagree, 5.Rather agree that disagree, 6.Absolutely agree, 7.Absolutely agree 8.Absolutely agree, 9.Agree
1.Disagree, 2.Agree, 3.Rather agree that disagree, 4.Rather agree that disagree, 5.Absolutely agree, 6.Absolutely disagree, 8.Agree, 9.Rather agree that disagree, 10.Agree
1.Agree, 2.Disagree, 3.Rather agree that disagree, 5.Rather agree that disagree, 6.Absolutely agree, 7.Absolutely disagree, 8.Agree, 9.Rather agree that disagree, 10.Agree
1.Agree, 2.Rather agree that disagree, 3.Disagree, 4.Agree, 5.Rather agree that disagree, 6.Absolutely agree, 7.Absolutely disagree, 8.Agree, 9.Rather agree that disagree, 10.Agree
1.Agree, 2.Absolutely disagree, 3.Disagree, 4.Agree, 5.Rather agree that disagree, 6.Rather agree that disagree, 7.Absolutely agree, 8.Agree, 9.Rather agree that disagree, 10.Agree
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4.questions
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8.questions
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1. Agree
2. Absolutely agree
3. Absolutely agree
4. Disagree
5. Agree
6. Rather agree that disagree
7. Agree
8. Absolutely agree
9. Rather agree that disagree
10. Agree
1. Absolutely Agree
2. agree
3. Absolutely disagree
4. Disagree
5. Agree
6. Rather agree that disagree
7. Agree
8. Rather agree that disagree
9. Absolutely agree
10. Agree
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Cost of delivery, Paying methods, Time of delivery , I found better offer, I found out that e-shop do not have free delivery
Cost of delivery, Paying methods, Time of delivery , I found better offer, I found out that e-shop do not have free delivery
I found better offer, Cost of delivery, Paying methods, Time of delivery , I found out that e-shop do not have free delivery
Cost of delivery, Paying methods, Time of delivery , I found better offer, I found out that e-shop do not have free delivery
I found out that e-shop do not have free delivery, I found better offer, Cost of delivery, Paying methods, Time of delivery ,
I found better offer, Cost of delivery, Paying methods, Time of delivery , I found out that e-shop do not have free delivery
Cost of delivery, Paying methods, Time of delivery , I found better offer, I found out that e-shop do not have free delivery
Cost of delivery, Paying methods, Time of delivery , I found better offer, I found out that e-shop do not have free delivery
Time of delivery, Cost of delivery, Paying methods, , I found better offer, I found out that e-shop do not have free delivery
I found out that e-shop do not have free delivery, I found better offer, Cost of delivery, Paying methods, Time of delivery
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5.questions
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2.questions
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Cosmetics, Catering services
Chemistry, Games, Cloths
Cloths, Books/records, Shoes
Leisure tickets, Furniture, Cloths
Goods for animals, Used goods
Jewellery, Shoes, Cloths
Toys, Tourism (trips, hotels)
Electronics for home, Pharmacy, Home and garden.
Food and drinks
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1.basic
2. higher
3. higher
4. professional
5.professional
6.scondary
7.high
8.professional
9.secondary
10.basic
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