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[Chaffey, Dave] Digital business and E-commerce 2nd book

Questions

What are the strengths and weaknesses of each model?



What common features do the models share? List the key elements of an appropri‑

ate strategy process model.

Answers to activities can be found at www.pearsoned.co.uk/chaffey

Table 5.1

Alternative strategy process models

Jelassi and Enders (2008) 

Digital business strategy 

framework

Johnson and Scholes  

(2006) Parallel corporate 

strategy model

McDonald (1999) 

Sequential marketing 

strategy model

Smith (1999) 

SOSTAC

®

 Sequential 

marketing strategy 

model (see Chapter 8)

SWOT summarising external 

analysis (e.g. marketplace, 

customers, competitors); 

internal analysis (e.g. human, 

financial and operational)

Strategic analysis 

(environment, resources, 

expectations, objectives  

and culture)

Situation review (marketing 

audit, SWOT analysis

assumptions)

Situation analysis

Mission and objectives

Strategic choice (generation 

of options, evaluation of 

options, selection of strategy)

 Goal‑  setting  (mission, 

corporate objectives)

 Objective‑  setting

Strategy formulation to create 

and capture value through 

sustaining competitive 

advantage and exploring new 

market spaces

Strategic implementation 

(resource planning, people 

and systems, organisation 

structure)

Strategy formulation 

(marketing objectives and 

strategy, estimate expected 

results, identify alternative 

plans and mixes)

Strategy



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