Workplace Safety & Health

Job Satisfaction

Job Satisfaction

• Definition: “a pleasurable feeling that ‘results from the perception that one’s job fulfills or allows for the fulfillment of one’s important job values’”

Sources of Job Satisfaction

10-14
Supervisors and Co-Workers
reasons for satisfaction:

• share similar values
• provide support
• help to achieve goals

Sources of Job Dissatisfaction

10-11
Personal Disposition
Negative affectivity—a dispositional dimension that reflects pervasive individual differences in satisfaction with any and all aspects of life

Sources of Job Dissatisfaction

10-15
Pay and Benefits

• Absolute amount of income
• Benefits package
• Pay structure
• Raises

Sources of Job Dissatisfaction

10-12
Organizational Tasks
Aspects that affect job dissatisfaction
Task Complexity
Value of Task
Degree of
Physical Strain

Sources of Job Dissatisfaction

10-13
Organizational Roles
Aspects that affect job dissatisfaction
Role Ambiguity
Role Conflict
Role Overload

Job Dissatisfaction

• Tardiness
• Turnover
• Stress
• Burnout
• Theft

• Grievances
• Decreased job involvement
• Lower organizational commitment

• Source of Negative Behaviors --

Model of Job Dissatisfaction - Job Withdrawal Process

10-10
- personal disposition
- task and roles
- supervisors and co-workers
- pay and benefits
Causes of
Job Dissatisfaction
Job
Dissatisfaction
Job
Withdrawal
Manifestation of
Job Withdrawal
- behavior change
- physical withdrawal
- psychological
withdrawal
- health problems

Consequences of Job Dissatisfaction

• behavior change
• physical job withdrawal
• psychological job withdrawal
• health problems

End

• Thank you for your attention!!!