W. A. Ward Dear English Teachers!

aim: 
preparing students for the new topic, raising students’ critical thinking.
 
1. Divide class into 3 groups. Give them 3 handouts. Ask them to discuss how 
the quotation in the handouts relates to job etiquette. 
Handout 1
“
Good manners will open doors that the best education cannot.” 
Clarence Thomas
Handout 2
“Be respectful and be respected.”
 Proverb
Handout 3 
“Your clothes speak so loudly, I can’t hear you.” 
Anonymous
possible answers:
Handout 1
– a person can learn good manners from 
the life even they are not well-educated. For example, politeness, patience, 
thankfulness, respect, being modest, being a good listener, being well-bred and 
so on. Even you have the best education you cannot open the doors without 
these good manners mentioned above. It means you cannot reach your goals 
without them.
While-reading Time: 15 min.
aim:
im
proving students’ teamwork skills using problem solving situations.

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Teacher’s book
19
2. Divide class into four. Tell students that they are going to read the text about 
Aziza who is going to start her new job at the Agency. Here she faces some 
problems. Give different problematic situations in the form of handout to each 
group. Ask them to read the problem and give Aziza some advice. Give advice 
for the first handout as an example.
handout 1.
Aziza is getting dressed for her job at the Travel Agency. When 
she visited the company previously, she noticed some employees were wearing 
jeans, T-shirts and trainers. Aziza wants to make a good impression and wants 
to fit in with her co-workers. How should she dress?