W. A. Ward Dear English Teachers!



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REvIEW 1
 WhaT Is yOUR spECIalITy? 
I. listening
Evaluate your listening skills according to the statements below in the 5 
point scale:
5.
i can listen to and easily understand
everything related to specialty, job interview
and job etiquette.
4.
i can listen to and understand most things.
3.
i can listen to and understand some things. 
2.
i can listen to and understand a few things.
1.
i cannot listen to and understand anything. 
mark / 10
(points are doubled, for example, 5+5=10)
II. Reading 
Importance of the job etiquette in a work place.
a) Fill in the gaps using the words in the box
polite, behavior, punctuality, interpersonal, respecting privacy, inappropriate, 
neatness

workplace etiquette, respectful language, phone manner
In the world of competition, it is very difficult to get a job and getting one 
could be an achievement. To survive and continue for long in our professional 
field, we should follow
(1) 
____________________,_use_(2____________________________'>___________________
, use (2_________
 ________________ 
and (3) 
______________ that have social values. The word phrase “job etiquette” refers 
to (4) ___________, warm and friendly (5) _______________of an individual 
that he/she should have at work place. As a social being, we need to develop 
some moral and social values, such as discipline,
(6) _____________,(7)___________________
_______
_____
and 
 
(8)_______________
 
.
employers are always in search for candidates with strong (9) 
___________________ skills and etiquette. In the world of a challenging job 
market, it is really very difficult to succeed. We should be very careful about 
our behavior. An (10) ___________________________ behavior can create a 
negative impression on us. However, once you get through the job interview and 
follow proper job etiquette, you can make further progress by winning respect of 
your colleagues and thus working for your encouragement in the office. Proper 
etiquette helps in winning the hearts of employers as well as senior managers, 
apart from your colleagues.


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