Part G. Your Future Intention toward This Online Store
G1-G8.Think about the online products and store you mentioned above in Part D. Please indicate how
strongly you agree or disagree with the statements below.
Strongly
Disagree
Undecided
Strongly
Agree
G1. My choice to purchase from this online store was a wise one.
1
2
3
4
5
6
7
G2. I am satisfied with this online store, when compared with
expectation.
1 2 3 4 5 6 7
G3. I think I did the right thing by buying from this online store.
1
2
3
4
5
6
7
G4. When I need to buy this kind of products, this online store is my
first choice.
1 2 3 4 5 6 7
G5. I will recommend this online store to other consumers.
1
2
3
4
5
6
7
G6. I will encourage other friends to purchase
at
this
online
store.
1 2 3 4 5 6 7
G7. I doubt that I would switch online stores in terms of buying this
kind of product.
1
2
3
4
5
6
7
G8. To me, this online store is the best one to do business with.
1
2
3
4
5
6
7
Thank you for completing our survey.
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APPENDIX F
Survey Instrument (Chinese Version)
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