Tutorial class 1 Read the text below and answer the questions below

2) How do you understand this definitions?

Customer-centric - Most of pople use it in the sense of putting the customer at the center. Realizing that, regardless of time, creating customer value and really putting customers first, beyond a simple customer focus, it generates most and longest lasting business value. In this sense it’s common language. As a term, customer-centricity, first trended when organizations started adopting customer relationship management and vendors of CRM software used it a lot.

Big Data - is a term used to describe the large amount of data in the networked, digitized, sensor-laden, information-driven world.