The skills you need guide to interpersonal skills

Calculators tend to present both the positive advantages of changing, 
and the negative aspects of the status quo.
They weigh up the options and offer concessions where they think they 
can afford to do so. Former UK Prime Minister Margaret Thatcher was a 
very effective calculator.

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2.
ADVANCED COMMUNICATION SKILLS
USING BAKER’S STRATEGIES
Each of these styles is likely to be effective in particular situations.
For example, collaborators may be particularly effective in professional 
organisations such as schools and hospitals, where line management 
arrangements are less important than professional respect.
However, in many situations, effective persuaders and influencers will use 
all four strategies, to combine emotion and logic in the most powerful way, 
and ensure that they appeal to everyone.