The skills you need guide to interpersonal skills

Scarcity
The final ‘weapon’ is persuading people that something is valuable because of 
its scarcity. Sales people use this when they say 
‘Only five more left—buy now!’
or 
‘Limited period only’
. This taps into a fear of missing out, and is very powerful, 
but should be used carefully. It will eventually lose its power if you do it too 
often on a personal basis.

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ADVANCED COMMUNICATION SKILLS
MORE SCIENTIFIC INFLUENCING STRATEGIES
These are only two of the possible models of influencing strategy that you could 
use. There are, inevitably, many others out there. The idea behind exploring 
them is to help you think through possible frameworks and ideas, and become 
more aware of your own preferred strategies. By broadening your range, you can 
become a more effective influencer.
CONCLUSION
It takes time, but develop these skills and you will start to develop ‘authentic 
power’, which means that you have power because people believe in what you 
are saying. Once you have that, you are likely to be much more successful in 
persuading and influencing others, whether at home or at work.

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ADVANCED COMMUNICATION SKILLS
DEALING WITH WORKPLACE 
HARASSMENT
Harassment—particularly sexual harassment—has been in the headlines a lot 
recently. The use of the #MeToo hashtag has made clear that this is not an isolated 
problem, and that many women—and, indeed, some men—have endured it in 
silence for many years.
Many have been unsure how to handle it, or feared the power of the perpetrator, 
or perhaps just did not want to ‘rock the boat’ too much.
If the #MeToo hashtag, and its cousin, #TimesUp, have shown us anything, it is 
that people need help and support to manage sexual harassment, especially in 
the workplace. Power imbalances, the nature of complaints, with their ‘You did–I 
didn’t’ nature, and the tricky subject matter, all conspire to make things harder.

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ADVANCED COMMUNICATION SKILLS
WHAT IS HARASSMENT AND SEXUAL HARASSMENT?
Harassment is broadly defined as using aggression or intimidation, including 
threatening or abusive words or language. It is therefore closely akin to bullying, 
and many people consider the two the same thing.
Sexual harassment is defined as harassment involving any unwanted sexual 
advances or remarks. It may, therefore, be directed at both men and women, 
although recent reports suggest that women are the more common targets.
DOES DURATION MATTER?
It is, perhaps, important to consider duration in the definition. Some people have 
suggested that sexual harassment is only happening if the behaviour takes place 
over a long period. This, in turn, would suggest that it must be endured for some 
time before anything can be done.
THIS SURELY CANNOT BE TRUE.
Nobody would argue that a single polite request for a date, however unwanted, 
would constitute sexual harassment. Repeated requests, however polite, might 
well. In that case, yes, duration might matter.
Even a single crude remark, however, or an unwanted touch, is one too many. 
Nobody should have to tolerate unwanted sexual ‘banter’ and remarks, or being 
touched without consent.

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ADVANCED COMMUNICATION SKILLS
DEALING WITH WORKPLACE HARASSMENT
There are a number of steps that you can take to deal with workplace 
harassment, including sexual harassment. 
1.