The ministry of higher and secondary special education of the republic of uzbekistan d. X. Madazizova

Housekeeping / housekeeper - 
These are all names for the people who clean the 
hotel and its rooms. 
Tip-
This is a small amount of money (in cash) given to bellboy or left in the room 
for housekeeping at the end of your stay to thank them for their service. 
Uniform- 
Most hotels will require workers to wear special clothes, which is your 
uniform . 
Staff meeting- 
When staff meets at a certain time and place to talk about certain 
work topics, this is a staff meeting.
 
TAKING RESERVATION 
Booking a room-
This is the same thing as reserving a room. 
Making a reservation-
Guests will ask to make a reservation ( book a room) when 
they‟ d like to stay in the hotel. 
Vacancy- 
This means space available. Hotels might have a “No vacancy” sign 
when they‟re full, and a “Vacancy” sign when rooms are still available. 
Credit card- 
Most hotels will ask for the guest‟s credit card number to reserve the 
room. They may also need to provide the card‟s 
expiration date 
and 
security 
code 
(3 digits on back of card) .
 

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Conference/ convention- 
Often hotels host conferences or convention, which are 
large meetings a day or several days long with people from all over the state, 
country or even world. Conferences usually include a banquet, a formal evening 
meal with speeches. 
Wedding party- 
When people get married and their guests travel for the wedding, 
they can usually reserve many rooms for special deal (lower price). When the 
wedding guests call hotel, they should mention that they are with the (Names) 
wedding party to get the lower price (and be put in the correct room)