Case Study 1: The Music Teacher
In 2009, Brandon Pearce was living in Utah and working as a successful
piano teacher, meaning that he got by and paid the rent while doing
something he enjoyed. But Brandon was also intensely curious, and wanted
to combine an interest in technology with his passion for music education.
As he thought about colleagues he knew, he found the convergence point
between his skill and what they needed.
“Music teachers don’t want to deal with business administration; they
want to teach music,” he said. “But in the typical music teacher’s workday,
they have to spend much of their time dealing with administrative tasks.”
Scheduling, rescheduling, sending reminders—in addition to time, all these
things take up a lot of attention and distract from teaching. Furthermore,
many music teachers aren’t making all the money they should, since
payments are sometimes overlooked and students fail to show up.
Brandon didn’t intend to create a business at first; he just wanted to solve
what he called the “disorganized music teacher problem” for himself. The
answer was Music Teacher’s Helper, an interface that Brandon created for
personal use before turning it into a one-stop platform for music teachers of
all kinds. The teachers could create their own websites (without having any
technical skills) and handle all aspects of scheduling and billing, thus
enabling them to focus on the actual teaching they enjoyed.
Was this a market in search of a solution? Yes, and the market was
substantial. Was Brandon giving them the fish? Yes, and because music
teachers are often on a low budget, Brandon made sure to highlight the fact
that paying for Music Teacher’s Helper might actually save them money
over time, but to ensure the business’s profitability, he didn’t skimp on the
price. The service is available in several different versions, including a free
version for limited use and going up to a $588-a-year version depending on
the number of students.
*
Three years later, Brandon’s life is quite different. Instead of living in
Utah, he now wakes up in sunny Escazú, Costa Rica, where he lives with
his wife and three young daughters. He has ten employees living in
different places around the world. He carefully tracks his time and estimates
that he spends eight to fifteen hours a week directly related to the business.
The rest of his time is spent with his family and on various side projects that
he pursues for fun.
Brandon and his family used to live in Utah and now they live in Costa
Rica, but that’s not the whole story; the whole story is that they could live
anywhere they want. When they needed to do a visa run, they went over to
Guatemala for eight days, and since Brandon and his wife are
“unschooling” their children and can easily take them anywhere, there’s no
telling where they’ll end up next. (A tentative plan involves moving to
Asia.)
Oh, and one more thing: Music Teacher’s Helper is currently on track to
earn at least $360,000 a year. Because his customers commit for the long
term and pay monthly, it’s unlikely that this number will ever go down.
Instead, it will continue to increase as more and more music teachers join
the ranks.
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