Talking to Strangers

Chapter Eleven: Case Study: The Kansas City Experiments
“Many of us…knew much about”: George Kelling et al., “The Kansas City Preventive Patrol
Experiment:  A  Summary  Report”  (Washington,  DC:  Police  Foundation,  1974),  p.  v,
https://www.policefoundation.org/wp-content/uploads/2015/07/Kelling-et-al.-1974-THE-
KANSAS-CITY-PREVENTIVE-PATROL-EXPERIMENT.pdf.
“This  country’s  social  problems…progress  is  very  small”:  Alan  M.  Webber,  “Crime  and
Management: An Interview with New York City Police Commissioner Lee P. Brown,” Harvard
Business  Review  63,  issue  3  (May–June  1991):  100,  https://hbr.org/1991/05/crime-and-
management-an-interview-with-new-york-city-police-commissioner-lee-p-brown.