Table of contents Executive summary 2

Human Resources
Customer support agents will also be needed after the reservation software has been chosen and the website has been developed. A solid customer service team is essential, even if most bookings will be made online and with limited help from customer care agents. This team will be able to better understand what consumers are seeking for and how extra services may be provided. Dachabor will be able to establish a competitive edge and thoroughly address the demands of its customers if it encourages all workers to treat customers properly and has passionate, competent, and empowered individuals working with customers. Dachabor will have to compare the agreed-upon set of responsibilities for staff to market benchmarks in order to guarantee that they are competitive in order to deliver excellent service. As the number of employees rises, so will the demand for effective recruitment, incentive, and disciplinary methods.
Systems
In order for Dacahbor to make online reservations at numerous hotels, they will need to employ an established online reservation system that has access to GDS cottage information and reservations. You'll have an even playing field with a wide range of hotel reservation product providers, all for a flat fee. It is possible to expand this basic inventory over time by establishing individual property listing agreements in each of the resort regions, or by tailoring services to the unique requirements of each lodging facility. Resort-specific services, such as concierge services and a variety of on-site condos and vacation homes, will add value to the product choices for the target market.
There are already a number of online reservation systems that may meet your needs. Table 7 lists some prospective reservation system options based on a preliminary evaluation of the systems now available on the market.
Table 7

A appropriate reservation system may be identified and deployed by first specifying the system requirements for Dacahbor and then analyzing the solutions available on the market. As a result, the time and effort needed to get the reservation service website up and running will be substantially reduced, and income will be generated more quickly.