Public-Private Partnership (ppp) Handbook

Box 10: Example of Performance Specifications in Railway PPPs 
Performance Specifications – Railway PPPs
Key technical specifications to be detailed in a railway PPP might include:
Availability of service: 
•  Stations: locations, opening hours, passenger throughout
Trains: 
•  Journey time, frequency, passenger capacity
System: 
•  reliability, safety, degraded mode operation
Ambience – quality of journey:
•  Quality of finishes, seat/standing ratio, lifts and escalators, customer information, fare 
collection
Capability: 
•  system architecture, external interfaces
Transfer: 
•  return conditions, maintenance manuals and records, final years issues
Source:  Dr.  Higton,  Nick. 
Using  Public  Private  Partnership  to  Deliver  Successful  Rail  Projects
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