Psychology of management

- Integrity 
A leader is a man of his word. (S)he always keeps the given promises, never lets people 
down, and is always punctual. (S)he is always delicate and precise in all his/her utterances 
regardless who (s)he is speaking to: subordinates, or partners, or relatives. The reason of leaders’ 
always keeping their promises is good functioning of their minds because they never take their 
decisions and never promise recklessly, they always think over and weigh all the ‘pros’ and 
‘contras’ before speaking. They always take their decisions on the basis of their abilities. 
- Loyalty
It is always important in the intercourse with partners for it is impossible to gain positive 
results without it. 
Loyalty is also important in interaction with other people from your circle. For there is no 
way for a leader to make fun of somebody, to criticize their shortcomings openly, in front of the 

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others. Because, in this case, the ridiculed person’s reputation will be shaken in the eyes of 
his/her colleagues. But at the same time, loyalty doesn’t mean spinelessness; a leader never 
forgives mistakes, (s)he can make a reprimand in private, tete-a-tete, but this reprimand will cost 
dear to the culprit. A real leader never hankers after his competitors’ success, because this is 
envy, and envy, as it is known, is inherent only to weak-willed people. Another feature of loyalty 
is the feeling of responsibility for one’s employees’ well-being. A leader will never leave an 
employee in trouble, because (s)he values a specialist. And (s) does it not out of self-interest, but 
simply out of intrinsic human values. 
- Interests 
It is difficult to describe the meaning of the term “friendliness” in a few words. Even big 
glossaries cannot do so. But despite all the difficulties, this feeling is intrinsic to a leader. It is so, 
because this is a confident person who is not afraid of anyone, that is why (s)he is friendly to 
everyone, even to his/her numerous competitors. 
A leader is characterized by inherent mutual respect of all the people, regardless their 
religion, race, or age. Though in relation to this situation the word “friendliness” is not quite 
applicable in its full meaning, it supposes respect and understanding.