Plan, manage and conduct meetings



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Arrange meetings

Arrange catering

  • Catering staff
  • Glassware, crockery and cutlery
  • Service area
  • Service equipment
  • Clothes and trays
  • Food
  • Timing of meals
  • Special requests of dietary requirements
  • Menus
  • Cash lists, registers and cash float if items are to be sold.

Arrange meetings

Specialised meeting staff

  • Welcoming staff
  • Meeting organisers
  • MC – Master of ceremonies
  • Language translator
  • Photographer
  • Audio and visual expect
  • Computer technician
  • Catering staff.

Develop agenda

  • An agenda is simply a list of things to be discussed at a meeting
  • Most agendas take the shape of a one-page document and are given out to the expected participants, prior to the meeting
  • In informal meetings, quite often the agenda is handed out prior to the commencement of the meeting.

Types of agendas

Informal agenda

An informal agenda may include the following:

  • Title stating name of meeting
  • Date of meeting
  • Time of meeting
  • Place of meeting
  • Objectives of the meeting
  • A list of participants, their title and position
  • A list of topics for discussion.

Types of agendas

Formal agenda

  • The opening stage
  • Apologies received – for those who are absent
  • A section confirming the acceptance of previous meetings
  • Most have a section known as ‘Business Arising’ from previous meeting
  • Correspondence
  • General business
  • Date for next meeting
  • Closing time of meeting.

Preparing of agendas

  • Contact the Chairperson of the meeting
  • Identify topics for discussion at the next meeting
  • Note the topics on the agenda
  • Confirm all agenda topics and sequence order
  • Confirm participants to be invited
  • Obtain participant contact details, addresses and or email numbers so that the agenda can be distributed prior to the meeting.

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