People-focused knowledge management

Forward Chaining: A search technique used in production (i.e., 
“if-then” rule) systems, which begins with the condition clause 
of a rule and works “forward” through a chain of rules in an
attempt to activate implied action rules (also termed data-driven
reasoning or bottom-up search). During forward chaining, the
inference engine searches for if-condition matches in other rules in
the knowledge base when new values are generated by then-action
in rules that have been “fired.”
Fuzzy Logic: A formal logic that is defined to work with fuzzy 
operations.
Fuzzy Reasoning: A fuzzy logic reasoning model similar to qualita-
tive reasoning.
Fuzzy Systems: Knowledge-based systems that employ fuzzy 
reasoning.
General Principles: Mental models of underlying principles within a
domain.
Goal-Setting Knowledge: See Idealistic Knowledge.
Hermeneutics: The branch of epistemological philosophy that deals
with methodological interpretation of the intended meanings, often
of written or verbal communication.
Human Capital: Human capital is part of intellectual capital. The
enterprise’s human capital consists of the knowledge, understand-
ing, skills, experience, and relationships of its employees. Human
capital is the property of employees and is only leased or rented
by the enterprise.
Idealistic Knowledge: The highest abstraction level of conceptual
knowledge at which we hold vision and paradigm knowledge. 
Part of this knowledge is well known to us and explicit — we 
work consciously with it. Much of it — our visions and mental
models — is not well known; it is tacit and only accessible 
nonconsciously.
Implicit Knowledge: Knowledge that is contained implicitly in oral
or written language, actions (also when videotaped or provided as
Glossary
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