Pearson New International Edition International pcl tp indd 1

group rates.
FRONT OFFICE SEMANTICS
Rate (corporate):
Special rate offered to individual business travelers.
Rate (government):
Special rate offered to the employees of local, state, or federal governments.
Rate (group):
Special rate offered to a hotel’s large-volume guestroom purchasers.
When a hotel creates a package, the package rate charged must be sufficient to
ensure that all costs associated with the package have been considered.
FRONT OFFICE SEMANTICS
Rate (package):
Special rate that allows a guest to pay one price for all of the features and amenities
included in the package.
Some package rates are used so frequently that they have become a standard in
the industry: the American plan (AP), modified American plan (MAP), and all-
inclusive plan.
FRONT OFFICE SEMANTICS
American Plan (AP):
Special rate that includes specifically identified guest meals (typically, breakfast,
lunch, and dinner).