Pearson New International Edition International pcl tp indd 1


OVERVIEW OF THE LODGING INDUSTRY



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Professional Front Office Management Pearson New International Edition by Robert Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin (z-lib.org)

OVERVIEW OF THE LODGING INDUSTRY
Activities*
Retail
Shops

Hospitality
Travel and Tourism
Industry
Transportation
Services
Destination
Alternatives
Accommodations
(Lodging)
Foodservices
Other Hospitality
Operations
*Including sporting and cultural events, recreation, and geographic tours.

Including stores, markets, and shopping malls.
FIGURE 1
Components of the travel and tourism industry.
Source: Ninemeier, J., and J. Perdue. 2005. Hospitality operations: Careers in the world’s greatest industry, p. 4.
Upper Saddle River, NJ: Pearson Education, Inc. Reprinted by permission.
Objective 5
Review the many
challenges confronting
the lodging industry in
general and its
segments more
specifically
Objective 3
Discuss how hotels are
organized
Objective 2
Provide an overview
of common ways to
classify hotels
Objective 4
Describe the most
common structures 
of hotel affiliation,
ownership and
operation
Objective 1
Explain how the
lodging segment is
integral to the travel
and tourism/
hospitality industry
Hotel Ownership
and Management
Alternatives
Organization 
of Hotels
Classification 
of Hotels
Lodging as Part of the
Travel and Tourism/
Hospitality Industry
Lodging Industry
Challenges
ROADMAP 1
26


OVERVIEW OF THE LODGING INDUSTRY
1
American Hotel & Lodging Industry. Lodging industry profile. Retrieved September 10, 2005, from
http://www.ahla.com.
destination alternatives, includes activities such as sporting and cultural events,
recreation, and geographic tours, along with retail shops such as stores, markets, and
shopping malls.
In the United States, the travel and tourism industry is the third largest retail
industry, following the automotive and food stores industries. It is the nation’s largest
service industry and one of the country’s largest employers. It is also the first, second,
or third largest employer in 30 states.
1

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