Pearson New International Edition International pcl tp indd 1

FRONT OFFICE : HUB OF THE HOTEL
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FRONT OFFICE : HUB OF THE HOTEL
desk. Some countries require persons to pay a departure tax when they leave
the country and allow hotels to collect this tax and issue a receipt for it at the
front desk. The accounting department is responsible for forwarding the funds
collected with supporting documentation to the appropriate governmental
authority.
The following PMS reports are of most interest to accounting department
managers:
•
Night audit reconciliation
•
Payments received by shift
•
Cashier over and short report
•
Guests over credit limit
•
Advanced deposit recap
•
Guest ledger activity summary