Psychology of management



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Psychology of management

the structure of
social-and-psychological 
climate’s 
manifestations
consists in people’s attitude to each other, to the world, and to 
themselves. 
The most important signs of a favorable social-and-psychological climate are the 
following: 
- group members’ trust and high exigency to each other; 
- benevolent and practical criticism; 
- free expression of one’s opinion when discussing matters concerning the whole 
collective; 
- absence of managerial pressure on employees and recognition of their right to take 
certain decisions important for the whole group; 
- satisfaction with belonging to the collective; 
- a high degree of involvement and mutual assistance in situations causing frustration in 
some of the collective’s members; 
- taking responsibility for the state of matters in the group by each of its members. 
Thus, social-and-psychological climate as a qualitative side of interpersonal relations is 
manifested in the totality of psychological conditions which are either enhance or impede 
productive activities and personality development within a group. 
 
 
 
 


106 
2.Evaluation of a collective’s social-and-psychological climate 
 
To evaluate social-and-psychological climate in a collective it is necessary describe and 
compare with certain standard criteria the manifestations of the collective’s prevailing mood and 
at the same time to evaluate the quality of its functioning.
 
There are distinguished two basic ways to evaluate a collective’s social-and-
psychological climate: 
1) within a fundamental research; 
2) in the mode of field survey. 
In the first case, the evaluation of a certain collective’s social-and-psychological climate 
is a part of a broader research program studying the whole totality of a collective’s social-and-
psychological activity conditions (management and leadership, the level of social-and-
psychological communication culture, etc.). The second case is not about evolvement of 
scientific notions of social-and-psychological climate – it deals with the application of the 
available knowledge and methods to a concrete practical task – to improve a certain collective’s 
social-and-psychological climate. 
When evaluating, such indicators are to be analyzed as group integrity, satisfaction with 
labor, corresponding to social development demands, the potential of social-and-psychological 
climate. 

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