People-focused knowledge management



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People.Focused.Knowledge.Management.

Work-Domain Knowledge: Knowledge that pertains directly to 
performing primary work such as a design engineer’s engineering
knowledge and knowledge of systems and procedures for per-
forming design work. Also see Domain Knowledge.
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Glossary
GL.qxd 5/3/04 2:26 PM Page 346


R
EFERENCES
Ackoff, Russell L. (1978). The Art of Problem Solving Accompanied by
Ackoff’s Fables. New York: Wiley-Interscience Publication.
Ackoff, Russell L. (1994). The Democratic Corporation. New York: Oxford
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Ackoff, Russell L., and Emery, Fred E. (1972). On Purposeful Systems.
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Amidon, Debra M. (2001). The Intellectual Capital of Nations.
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Amidon, Debra M. (2003). The Innovation Superhighway: Harnessing
Intellectual Capital for Sustainable Collaborative Advantage. Newton,
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Anderson, John R. (1981). Cognitive Skills & Their Acquisition. Hillsdale,
NJ: Lawrence Erlbaum Associates.
Anderson, John R. (1983). The Architecture of Cognition. Cambridge, MA:
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Anonymous. (1998). “It Is the Manager, Stupid.” The Economist, August
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Anonymous. (2001a). CIO 14, no. 16, June 1, p. 66.
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Argyris, Chris, and Schön, Donald A. (1974). Theory in Practice: Increas-
ing Professional Effectiveness. San Francisco, CA: Jossey-Bass.
Argyris, Chris, and Schön, Donald A. (1978 and 1996). Organizational
Learning II: Theory, Method, and Practice. Reading, MA: Addison-
Wesley.
Badaracco, Joseph L. (2002). Leading Quietly: An Unorthodox Guide to
Doing the Right Thing. Boston: Harvard Business School Press.
Baddeley, A. (1992a). “Working Memory.” Science 255, January 31, pp.
556–559.
Baddeley, A. (1992b). “Is Working Memory Working?” The Fifteenth
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44A, no. 1, pp. 1–31.
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References
Bartulovitch-Richards,Regina. (2000). Effective Collaboration — Roles That
Make It Work. hsfo.ucdavis.edu/download/Effective_Collaboration.pdf.
Bechara, Antoine; Damasio, Hanna; Tranel, Daniel; and Damasio, Antonio
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Bennis, Warren. (1994). On Becoming a Leader. Cambridge, MA: 
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Bennis, Warren, and Thomas, Robert J. (2002). Geeks & Geezers: How
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Boden, Margaret A. (1990). The Creative Mind: Myths & Mechanisms.
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Bossidy, Larry, and Charan, Ram. (2002). Execution: The discipline of

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