People-focused knowledge management

ception. Cambridge, MA: MIT Press.
Janis, Irving L. (1989). Crucial Decisions: Leadership in Policymaking and
Crisis Management. New York: The Free Press.
Janis, Irving L., and Mann, Leon. (1977). Decision-making: A Psychological
Analysis of Conflict, Choice, and Commitment. New York: The Free Press.
Johnson-Laird, Philip N. (1983). Mental Models: Towards a Cognitive
Science of Language, Inference, and Consciousness. Cambridge, MA:
Harvard University Press.
Johnson-Laird, Philip N. (1988). The Computer and the Mind: An 
Introduction to Cognitive Science. Cambridge, MA: Harvard Univer-
sity Press.
Johnson-Laird, Philip N., and Byrne, Ruth. (2000). http://www.tcd.ie/
Psychology/Ruth_Byrne/mental_models/.
Kahneman, Daniel, Slovic, Paul, and Tversky, Amos. (1982). Judgment
under Uncertainty: Heuristics and Biases. New York: Cambridge Univer-
sity Press.
Kahneman, Daniel, and Tversky, Amos. (2000). Choices, Values, and
Frames. New York: Cambridge University Press.
Kalman, Rudolph E. (1960a). “A New Approach to Linear Filtering and
Prediction Problems.” Trans. ASME, Series D, Journal Basic English, 82,
March, pp. 35–45.
Kalman, Rudolph E. (1960b). “On the General Theory of Control Systems.”
Proceedings of the First IFAC Congress in Moscow 1. London: Butter-
worth, pp. 481–492.
RE.qxd 5/3/04 2:25 PM Page 351

---

352
References
Keeney, Ralph L., and Raiffa, Howard. (1976). Decisions with 
Multiple Objectives: Preferences and Value Tradeoffs. New York: John
Wiley.
Kelly, Kevin. (1996). “The Economics of Ideas.” Wired 4, no. 6, p. 149.
Klein, David A. (1998). The Strategic Management of Intellectual Capital.
Boston: Butterworth-Heinemann.
Klein, Gary. (1998). Sources of Power: How People Make Decisions. Cam-
bridge, MA: MIT Press.
Klein, Gary. (2002). Intuition at Work: Why Developing Your Gut Instincts
Will Make You Better at What You Do. New York: Doubleday.
Kleiner, Gary. (2003). Who Really Matters: The Core Group Theory of
Power, Privilege, and Success. New York: Dobleday.
Kotter, John P., and Cohen, Dan S. (2002). The Heart of Change: Real-Life
Stories of How People Change Their Organizations. Boston: Harvard
Business School Press.
Krogh, Georg von; Ichijo, Kazuo; and Nonaka, Ikujiro. (2000). Enabling
Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge
and Release the Power of Innovation. New York: Oxford Univer-
sity Press.
Kuhn, Deanna. (2000). “Metacognitive Development.” Current Directions
in Psychological Science 9, no. 5, pp. 178–181.
Lakoff, George. (1987). Women, Fire, and Dangerous Things: What 
Categories Reveal About the Mind. Chicago: University of Chicago Press.
Landes, David S. (1999). The Wealth and Poverty of Nations: Why some
are so rich and some so poor. New York: W.W. Norton & Co.
Lawler, Edward E., III. (2003). Treat People Right! How Organizations and
Individuals Can Propel Each Other Into a Virtuous Spiral of Success. San
Francisco, CA: Jossey-Bass.
Lev, Baruch. (2001). Business Week, June 18, p. 30D.
Littler, Craig. (1978). “Understanding Taylorism.” British Journal of 
Sociology 29, pp. 185–207.
Loehr, Jim, and Schwartz, Tony. (2003). The Power of Full Engagement:
Managing Energy, Not Time, Is the Key to High Performance and 
Personal Renewal. New York: The Free Press.
Lowen, Walter. (1982). Dichotomies of the Mind: A Systems Science Model