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Animator in tourism

 
5a. Willage dance, Halkidiki 


A N I M A T O R I N T O U R I S M
Ivanovski
61
Mitić
4.
 
ANIMATOR 
The animator is the initiator and the promoter of the program. He is a tourist 
worker that has to satisfy the required criteria with his general characteristics. 
The activity starts with the first contact with the guest and lasts till the departure 
which includes the promise that next time they will experience new activities. 
This is the reason why the animator has to be psychophysically prepared in a 
certain way. Animator is a person who is informed about the current events of 
the country where he works, especially if big sports events are taking place like 
World Cup in football or basketball, Olympic games, Eurovision song contest 
etc. He must be informed about the hotel (how to find bungalows, how to find 
certain tavern, when does the certain activity start…). Every day he is cheerful 
and smiling and he shows it not only when he speaks to the guests but also 
when he is passing through. He has to be a gentleman and his manners have to 
be on a certain level. He is willing to help each client (to a kid who is looking 
for parents, to an old lady who wants to enter the elevator). 
Every animator has to take care of his appearance, physical condition. 
Nowadays the technology has made a breakthrough in medicine, sport, and 
communication but also in animation. Modern animator speaks fluently three 
languages and knows the basics of two more. He must know to work on 
computer, use the internet, and mobile phones. The ones who are more 
dedicated to their work know how to work with camera, laptop and know how 
to make DVD movies. They have to be good photographers and be capable of 
memorizing important moments on camera. He must communicate with a guest 
even though he is not prepared for this, he must do the daily or evening activity 
on the spot and create good atmosphere. 
He must avoid potentially dangerous situations and remember that THE 
CUSTOMER IS ALWAYS RIGHT. 
One of the rules is to carefully listen to what the clients have to say and then 
answer and never try to interrupt someone. He must be well mannered. 


A N I M A T O R I N T O U R I S M
Ivanovski
62
Mitić
In every situation he must be prepared to do a show (when giving awards he can 
create spectacle…). All of this leads to the fact that the animators must speak 
several languages. They go to various courses, read books in different 
languages, and use e-mails. There is no limit when investing in intellectual and 
psychophysical skills. You must constantly invest in yourself. All investments 
pay off in the end. 
Nestorovska, (2005. p149.) says: „Animator is above all professionally trained 
tourist worker whose job is to fulfill the expectations of the guests”. 
In the same book Radoslava Ravkin says that the animator is the middle man 
who helps the people communicate through activities, games.... 
ANIMATOr 
INICIATOr 
THe HOST 
OrGANISer
rePreSeNTATIVe 
UNIVerSAL MAN 
INFOrMer 
SPeCIALIST 
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