The skills you need guide to interpersonal skills


Again, try to prepare your own answers before scrolling down for ours



Download 442,65 Kb.
Pdf ko'rish
bet66/108
Sana12.02.2022
Hajmi442,65 Kb.
#445717
1   ...   62   63   64   65   66   67   68   69   ...   108
Bog'liq
2 Advanced Communication(1)

Again, try to prepare your own answers before scrolling down for ours.
“You made an excellent meal tonight, it was delicious!”
Identify
a. 
A possible passive response
b. 
A possible positive enquiry to use in response
Answers
a. 
“It was no effort” or “It was just a standard recipe”
b. 
“Thanks. Yes, it was good. What did you like about it in particular?”


83
2.
ADVANCED COMMUNICATION SKILLS
NEGATIVE ENQUIRY
The opposite of positive enquiry is negative enquiry. Negative enquiry is a way to 
respond to more negative exchanges such as receiving criticism.
Dealing with criticism can be difficult, and you need to remember that any 
criticism received is just somebody’s opinion.
Negative enquiry is used to find out more about critical comments and is a good 
alternative to more aggressive or angry responses to criticism.
EXERCISE
USING NEGATIVE ENQUIRY

Download 442,65 Kb.

Do'stlaringiz bilan baham:
1   ...   62   63   64   65   66   67   68   69   ...   108




Ma'lumotlar bazasi mualliflik huquqi bilan himoyalangan ©hozir.org 2024
ma'muriyatiga murojaat qiling

kiriting | ro'yxatdan o'tish
    Bosh sahifa
юртда тантана
Боғда битган
Бугун юртда
Эшитганлар жилманглар
Эшитмадим деманглар
битган бодомлар
Yangiariq tumani
qitish marakazi
Raqamli texnologiyalar
ilishida muhokamadan
tasdiqqa tavsiya
tavsiya etilgan
iqtisodiyot kafedrasi
steiermarkischen landesregierung
asarlaringizni yuboring
o'zingizning asarlaringizni
Iltimos faqat
faqat o'zingizning
steierm rkischen
landesregierung fachabteilung
rkischen landesregierung
hamshira loyihasi
loyihasi mavsum
faolyatining oqibatlari
asosiy adabiyotlar
fakulteti ahborot
ahborot havfsizligi
havfsizligi kafedrasi
fanidan bo’yicha
fakulteti iqtisodiyot
boshqaruv fakulteti
chiqarishda boshqaruv
ishlab chiqarishda
iqtisodiyot fakultet
multiservis tarmoqlari
fanidan asosiy
Uzbek fanidan
mavzulari potok
asosidagi multiservis
'aliyyil a'ziym
billahil 'aliyyil
illaa billahil
quvvata illaa
falah' deganida
Kompyuter savodxonligi
bo’yicha mustaqil
'alal falah'
Hayya 'alal
'alas soloh
Hayya 'alas
mavsum boyicha


yuklab olish