Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

product differentiation  

Competitive strategy for creating brand

loyalty by developing new and unique products and services that

are not easily duplicated by competitors.

production  

The stage after the new system is installed and the

conversion is complete; during this time the system is reviewed

by users and technical specialists to determine how well it has

met its original goals.

production or service workers  

People who actually produce the

products or services of the organization.

profiling  

The use of computers to combine data from multiple

sources and create electronic dossiers of detailed information on

individuals.