The standard for project management

See

 Impediment

Boston Big Dig, 15

Bottlenecks, 35, 42, 64

BRD. 

See

 Business requirement documents

Broken comb, 150

Budgeting, incremental, 36

Burndown chart

defined, 150

feature charts and, 67

story points and, 62

Burnup chart

defined, 150

earned value and, 68–69

feature charts and, 67

product backlog, 68

scope changes and, 64

story points and, 63

Business practices, 79

Business requirement documents (BRD), 150

Business satisfaction, 60

Business service. 

See

 Service(s)

Business value delivery, 16, 23, 29

C

Cadence

defined, 151

working product delivery and, 57

Call to action, 87

Cancellation option, contracts and, 78

Capacity measures

iteration-based agile and, 55

in-the-moment measurements and, 66

story points and, 66

Change(s). 

See also

 Uncertainty

accelerated delivery and, 73

agile approaches and, 73

kanban board and, 85

readiness for, 73–74

requirements and, 24

roadblocks to, 74

safety and, 75

speed of, agile mindset and, 3

Change control boards, 35

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159

Change management. 

See

  Organizational change 

management

Change request process, 7, 8–12

Charter, project, 49–50

Cloud computing, 3

Coaching, 38, 55

Collaboration

chartering process and, 49

cross-department, 73

customer-collaboration mindset, 81

expedited work and, 39

facilitation of, 35, 38

good will and, 37

shared risk-reward relationship, 77

transparency and, 79

Collective code ownership, 151

Collocated teams, 39, 43, 44, 45

Communication

dispersed teams and, 46

facilitators and, 35

Competencies

internal, 83

PMO and, 82

roadblocks and, 74

Completeness

subjective nature of, 23

working agreements and, 50

Complexity. 

See also

 Stacey Complexity Model

high-change projects and, 38

hybrid life cycles and, 26

iterative life cycles and, 21

troubleshooting and, 57

uncertainty and, 7, 13

Constraints, 20, 31, 42

Context switching, 44, 45

Continuous delivery, 151

Continuous integration

blending approaches and, 31

defined, 151

value delivery and, 56

Continuous learning, 73

Contracting techniques, 77–79

dynamic scope option, 78

early cancellation option, 78

fixed-price increments, 77

full-service suppliers, 79

graduated time and materials, 78

multi-tiered structure, 77

not-to-exceed time and materials, 78

team augmentation, 76

value delivered and, 77

Coordination

multi-team, 80

servant leadership and, 35

Cost performance index (CPI), 69

CPI. 

See

 Cost performance index

Cross-functional team(s)

agile principles and, 43

business practices and, 79

defined, 151

functional product increments and, 39

high-change projects and, 38

product development and, 43

project leadership and, 47

role, agile team member, 41

Scrum framework and, 31

servant leadership and, 33

Crystal family of methodologies, 151

Culture. 

See

 Organizational culture

Cumulative flow diagram, 70, 82

Customer-collaboration mindset, 81

Customer feedback loops, 2

Customer requirements. 

See

 Requirements

Customer satisfaction, 2, 25

Customer-supplier relationship, breakdowns in, 77

Customer value. 

See

 Value

Cycle time

external dependencies and, 66

flow-based agile teams and, 64

lead time and, 66

D

DA. 

See

 Disciplined Agile

Daily Scrum, 151

Daily standups, 27, 44, 53–54

antipatterns and, 54

flow-based agile, 54

iteration-based agile, 53

Dedicated team members, 44–45

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Index

Definable work projects, 7

Definition of done (DoD), 151

Definition of ready (DoR), 151

Delays, 64

Deliverables.