Several models exist for assessing such dynamics; however, the model or method used is not that important. It is
more critical that project leaders invest the effort to understand the forces that shape their context. Understanding
the organization and the industry requirements that an organization needs to satisfy allows for choosing the right
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6.3 PROCUREMENT AND CONTRACTS
As mentioned earlier in this practice guide, the Agile Manifesto values “customer collaboration over contract
negotiation.” Many project failures stem from breakdowns in the customer–supplier relationship. Projects incur more
risk when those involved in the contract take the perspective of winners vs. losers. A collaborative approach is one that
pursues a shared-risk-reward relationship, where all sides win. Some contracting techniques that can formalize this
dynamic include the following:
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