Fundamentals of Management, 8th ed

bureaucracy

A model of

organization design

based on a legitimate

and formal system of

authority

172

Part 3: Organizing

Copyright 2016 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).

Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.

---

bureaucracy in the Chinese government is a major impediment to U.S. firms’ ability to do

business there.

Weber viewed the bureaucratic form of organization as logical, rational, and efficient.

He offered the model as a framework to which all organizations should aspire—the “one

best way” of doing things. According to Weber, the ideal bureaucracy exhibits five basic

characteristics: