Fundamentals of Management, 8th ed

programmed

decision

A decision that is

relatively structured

or recurs with some

frequency (or both)

nonprogrammed

decision

A decision that is

relatively

unstructured and

occurs much less

often than a

programmed decision

Chapter 4: Managing Decision Making

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Decision-Making Conditions

Just as there are different kinds of decisions, there are also different conditions under

which decisions are made. Managers sometimes have an almost perfect understanding

of the conditions surrounding a decision, but at other times they have few clues about

those conditions. In general, as shown in Figure 4.1, the circumstances that exist for the

decision maker are conditions of certainty, risk, or uncertainty.

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