PART I Enhancing the Quality of Education and Training for the Public Sector
It is important to identify all the training needs within an organization as they
will vary according to employee, job position, job responsibilities and department.
A thorough analysis of training needs is a prerequisite for the design of any train-
ing plan, and ensures that each individual employee is sent on the appropriate
training courses.
A training need is usually defined as a gap – the gap between the requirements
of a particular job and the capabilities of the employee currently holding the job.
(Mayer, 1985:127), as figure 2 shows.
Figure 2
Training Need
Training need
gap
Current Capabilities of the employee
Requirements
of the
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