1. Primary web portals
This is has become the most traditional form of e-government services. The pros are that
the Internet is most always open and available. Citizens can access web portals anywhere in
the world as long as they have access to a computer and the Internet. Cons include millions of
the world’s population cannot afford Internet connectivity, or the necessary equipment and
training.
2. Smart phone internet access
This is a fast-growing segment of the wireless broadband market where mobile devices
also serve as a pocket computer that can access the Internet, send and receive e-mails, take
and share picture and videos. The pros are the relative simplicity and mobility of these
feature-rich devices that can perform most communication functions as found in laptops and
PCs. Further, wireless broadband is usually more accessible. Cons include the relatively high
cost of the devices that can often cost double than that of a traditional mobile phone.
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