Table: Market Analysis
Market Analysis
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Year 1
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Year 2
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Year 3
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Year 4
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Year 5
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Potential Customers
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Growth
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CAGR
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18-24 years of age
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1%
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28,400,000
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28,684,000
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28,970,840
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29,260,548
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29,553,153
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1.00%
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25-29 years of age
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2%
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17,900,000
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18,258,000
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18,623,160
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18,995,623
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19,375,535
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2.00%
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Male
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2%
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6,900,000
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7,038,000
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7,178,760
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7,322,335
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7,468,782
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2.00%
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Female
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2%
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9,000,000
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9,180,000
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9,363,600
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9,550,872
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9,741,889
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2.00%
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Total
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1.55%
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62,200,000
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63,160,000
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64,136,360
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65,129,378
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66,139,359
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1.55%
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Chart: Market Analysis (Pie)
4.4 Target Market Segment Strategy
The potential market for The College Cafe consists of 15.8 million college students enrolled in over 4,180 institutions. For the Phase 1 launch of The College Cafe, we plan to focus our marketing effort on a subset market located in the Southeastern U.S. We plan to expand to new markets with a phased approach focusing on a new region of the country each semester. The Phase 1 target market segment will consist of the following universities:
University/College
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Enrollment
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Auburn University
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21,505
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Clemson University
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16,396
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East Carolina University
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18,271
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Emory University
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11,300
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Florida State University
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30,401
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Georgia State University
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23,000
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Georgia Tech
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13,800
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Miami-Dade Community College
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46,834
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Mississippi State University
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15,628
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North Carolina State
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28,281
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Tulane University
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10,921
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University of Alabama
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18,342
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University of Florida
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45,114
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University of Georgia
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31,280
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University of Kentucky
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23,540
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University of Miami
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13,651
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University of North Carolina
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24,368
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University of South Carolina
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25,447
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University of Tennessee
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25,401
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Total
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419,940
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Phase 2 will focus on additional colleges and universities located in the southeast with the addition of colleges and universities in the Northeast.
4.5 Competitive Anaylsis
Competitors of The College Cafe includes traditional university bookstores, online textbook retailers, textbook exchange sites, textbook price comparison sites, online auction sites and online content specific sites targeting the college student market.
4.5.1 University Bookstores
The major objective and strategy of university bookstores is to maintain competitive pricing and customer service. The strengths of the traditional university bookstores are current customer relationships and location to the University. The major weaknesses of university bookstores are the limited product selection and lack of value added services that can be offered online.
The National Association of College Stores estimates U.S./Canadian university bookstore sales to be $11.12 billion for the 2001-2002 academic year.
There are approximately 4,840 college bookstores serving 4,182 institutions in the United States and 170 college stores in Canada. Larger universities will often have several stores to serve students, smaller schools in a local area may be served by a single store, and several schools in an urban community may share multiple retail outlets. While many college stores share a common mission, they vary widely in size, location, ownership, and customer base.
The majority of stores are owned or operated by the university they serve. On-campus stores are mostly institutional, but they may also be contract managed, cooperatives, or student associations. Off-campus stores are typically privately owned.
Sales volume in college stores is determined by many factors, but the major influence on sales seems most closely tied to the size of the institution served. According to the NACS College Store Industry Financial Report 2003, average sales per college store were $6,320,556 while the median was $3,303,062. The majority of college stores have less than $1 million in sales each year.
According to the NACS College Store Industry Financial Report 2003, college stores returned a median net income of 7.3% of net sales to their institutions.
NACS Membership by Sales Volume
Sales Volume in $$
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Member Stores
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Under $1 million
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57.0%
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$1 to $3 million
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27.5 %
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$3 to $7 million
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9.8%
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Over $7 million
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5.8%
| 4.5.2 Online Bookstores & Retail Websites
The major objective and strategy of online competitors is to maintain brand awareness, offer value added services, product selection/availability, order fulfillment and customer service. The strengths of existing online bookstores and retail sites are current customer relationships and brand awareness. The major weaknesses of online competitors is barriers to entry, concern about security & fraud, shipping charges, on-time fulfillment and returns processing.
Based on the 2003 College Store Industry Financial Report, total online sales at university bookstores for 2001-2002 are estimated to be $150 million or 1.41% of total college store sales. With a "click and mortar" strategy, the university bookstore can offer the convenience of web ordering, paired with:
Ease of returns
The ability to pick up items for immediate use
One-stop shopping
Accurate information on what textbooks students need for their courses
The trust and security of buying from a well-known source with an on-campus location
The following table lists some of the major independent online retailers not associated with a university bookstore:
Company
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Business Model
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Amazon.com
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Online retailer
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Barnes & Noble.com
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Online retailer
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Bigwords.com
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Allows student to buy and sell textbooks
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Collegebooksdirect.com
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Buys and sells new and used textbooks
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Collegeclub.com
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Integrated media and ecommerce
Online retail
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Ebay.com
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Online Auction
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Ecampus.com
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Discount college textbooks
Merchandise
Limited content
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Efollett.com
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Online textbook retailer
Network of university bookstore for brick and mortar presences
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Half.com
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Online Auction
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JourneyEd.com
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Online student discounts on software
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Lazystudents.com
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Online retail – various college market merchandise
Online research papers assistance
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Studentmarket.com
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Online retail – various college market merchandise
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TextbooksDirect.com
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Textbook price comparison engine
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Textbooksource.net
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Buys and sells used textbooks
Offline buy-back
Online sales
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TextbooksX.com
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Buys and sells new and used textbooks
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Varsitybooks.com
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Buys and sells new and used textbooks
| 5.0 Marketing Strategy
The College Cafe's customers will be the 15.8 million college students in the United States. This segment is a niche market that has no single business entity accounting for any significant percentage of total aggregated college student purchases.
The main business model for The College Cafe relies on college students providing textbooks, auctions, classifieds and teacher evaluations available on the website. Therefore, our focus will be on the marketing strategy to increase student traffic and usage. In turn, visitor volume and transactions will maintain the inventory of products and services offered.
The College Cafe recognizes the key to success as an extensive promotion strategy to attract users. Once additional funding is secured the advertising and promotion plan will be implemented.
5.1 Strategic Alliances
The College Cafe is looking to form relationships with major companies in the college student market. Companies that we will approach included university merchandise manufacturers or resellers, specialized content suppliers, new and used textbook wholesalers and local businesses.
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