Objectives of knowledge management

Disadvantages of open- source software
 Counter- argument
1 
Has less functionality than commercial software
Simplicity leads to ease of use and fewer errors. Many 
functions not used by the majority of users
2 
More likely to contain bugs compared to 
commercial software since not tested commercially
Evidence does not seem to suggest this is the case. The 
modular design needed by collaborative development enables 
problems to be isolated and resolved
3 
Poor quality of support
Organisations with the resource can fix problems themselves since 
they have access to the code. Companies such as IBM, SuSe and 
RedHat do offer support for Linux for a fee. Finding skilled staff for 
emerging open- source technologies can be difficult
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Chapter 3
Managing digital business infrastructure
Activity 3.4
Selecting open- source software
Purpose
This activity looks at a common issue facing technical managers: should they adopt 
standard software promoted by the largest companies or open- source software or 
cheaper software from other vendors?