Midterm test II on Discourse Analysis for the 2nd

Mike: Perfect!

Bob: Oh, before I forget, I’ve been trying to get in touch with Jessica. I gave her a bell last night on her landline, but she didn’t pick up. Any ideas where she might be? Have you got her mobile?

Mike: I think I’ve got it here somewhere. Yes, here it is. It’s 0894 658 934.

Bob: Cheers. I’ll give her a buzz.

Mike: OK, see you on Friday then.

Bob: All right, see you then. Bye.

Mike:Bye.
Task III.(5 points)Part of providing good customer service is knowing the right way to communicate. English has its own "accepted" ways of talking to customers/clients/guests. If you don't use these, or if you use them incorrectly, you might come across as rude or unprofessional. In the exercise below, pretend that someone is asking you the question in italics. Choose the best, most polite response: (0.2 points for each correct answer)

1. 
    Can you get us a table by a window?
     I'm sorry, but none of those tables are available right now.
     That's impossible.
     I'm sorry. You'll have to sit somewhere else or leave.