Microsoft Word 2007 ichrie conference Proceedings Final-Final 06-06-07. doc

 
2007 Annual International CHRIE Conference & Exposition 
481
FOOD SAFETY IN THE FORMAL FOOD SERVICE SECTOR: A COMMUNICATION STUDY 
Lorraine F. Villanueva 
Enderun Colleges 
Pasig City, Philippines 
and 
Patricia C. Tensuan 
Enderun Colleges 
Pasig City, Philippines 
ABSTRACT 
The purpose of the study was to examine how food safety communication promotes food safety in six food 
service operations in Metropolitan Manila, Philippines. The food handlers were capable of learning even if there 
was no structured training program. They learned about food safety from different sources but needed constant 
reminders about proper food handling. The study presents two frameworks. The first framework identifies factors 
which influence the convergence between actual food handling practices and the food safety practices prescribed by 
the World Health Organization Golden Rules. The second framework presents a social model for food safety 
communication and sustainability. 
Key Words: 
food safety, communication, food handling, sustainability, training