Microsoft Word 2007 ichrie conference Proceedings Final-Final 06-06-07. doc

 
2007 Annual International CHRIE Conference & Exposition 
473
Jeong, M. and Lambert, C. (2001). Adaptation of an information quality framework to measure customers’ 
behavioral intentions to use lodging websites. 
International Journal of Hospitality Management, 
20(2): 129-
146. 
Kasavana, M. (2002). eMarketing
: 
Restaurant websites that click. 
Journal of Hospitality & Leisure Marketing
, 9 
(3/4): 161-178. 
Kotler, P., Bowen, J. and Markens, J. (2003). 
Marketing for hospitality and tourism.
New Jersey: Prentice Hall. 
Law, R. and Leung, R. (2000). A study of airlines’ online reservation services on the Internet. 
Journal of Travel 
Research, 
39(2): 202-211. 
Lu, Z., Lu, J. and Zhang,C. (2002). 
Website development and evaluation in the Chinese tourism industry.
Networks 
and Communication Studies, 16(3/4): 191-208. Http://recherche.univ-
montp3.fr/mambo/netcom_labs/volumes/articlesV16/Netcom191-208.pdf [Accessed the 2
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April 2006] 
Liu, Z. (2000). 
Internet tourism marketing: Potential and constraints
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online.com/Trends/ChiangMaiJun00/InternetConstraints.html [Accessed the 12
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April 2006] 
McMahon, K. (2005). 
An exploration of the importance of website usability from a business perspective.
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June 2006] 
Morrison, A.M., Taylor, J.S., Morrison, A.J. and Morrison, A.D. (1999). Marketing small hotels on the World Wide 
Web. 
Information Technology & Tourism
, 2(2): 97-113. 
Morrison, A.M., Taylor, J.S. and Douglas, A. (2004). Website evaluation in tourism and hospitality: The art is not 
yet stated
.
Journal of Travel & Tourism Marketing
, 17(2/3): 233-251. 
Murphy, J., Forrest, E.J., Wotring, C.E. and Brymer, R.A. (1996). Hotel management and marketing on the Internet. 
Cornell Hotel & Restaurant Administration Quarterly
, 3(1): 61-71. 
Oorni, A. and Klein, S. (2003). 
Electronic travel markets: Elusive effects on consumer’s search behavior.
Information Technology & Tourism, 6(1): 3-11.
. (2006). Http://www.dubaitourism.ae/News/default.asp?ID=1218 [Accessed the 12
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April 2006 from Ingenta] Press 
Release 1218. [Accessed the 30
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December 2006 from the DTCM website] 
Stockdale, R. and Borovicka, M. (2006). 
Using quality dimensions in the evaluation of websites.
http://secure.tiscover.com/sixcms/media.php/3255/p5.pdf [Accessed the 11
th
April 2007] 
Sterne, E. (2002). 
Proven methods for measuring website success
. New York: Wiley Publishing. 
TUI (2006). Http://www.ahp-monitor.pt/?data=download_file.obj&fid=111 [Accessed the 30
th
December 2006] 
Werthner, H. and Klein, S. (1999). 
Information technology and tourism a challenging relationship. 
New York: 
Springer-Verlag Wien. 
World Tourism Organization. (2001). 
E-Business for tourism : Practical guidelines for tourism destinations and 
businesses
. Madrid, Spain. 
World Tourism Organization. (2005). 
Tourism 2020 vision
. Madrid, Spain. 
Zikmund, W. (2000). 
Business research methods
(6th ed.). Fort Worth, TX: The Dryden Press. 

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