Microsoft Word 2007 ichrie conference Proceedings Final-Final 06-06-07. doc



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CONSUMERS ENVIRONMENTAL CONCERN IN THE L

 
REFERENCES 
Anderson, J.C. and Gerbing, D.W. (1988). Structural equation modeling in practice: A review and recommended 
two-step approach. 
Psychological Bulletin, 
103(3): 411-423. 
Anderson, E.W. and Sullivan, M.W. (1990). Customer satisfaction and retention across firms. In Zeithaml, Berry, & 
Parasuraman (Eds.), 
Presentation in TIMS college of marketing special interest conference on service 
marketing
. Nashville, T.N. September, 1996. 
Ashworth, G. and Goodall, B. (1988). Tourist images: marketing considerations, In: B. Goodall, & G. Ashworth 
(Eds.), 
Marketing in the tourism industry. The promotion of destination regions 
(pp. 213-238). London: 
Routledge. 
Baloglu, S. and McCleary, K. W.(1999). A model of destination image formation. 
Annals of Tourism Research, 
26(4): 868-897. 
Baker, D.A. and Crompton, J.L. (2000). Quality, satisfaction and behavioral intentions. 
Annals of Tourism Research, 
27(3): 785–804. 
Bigne, J.E., Sanchez, M.I. and Sanchez, J. (2001). Tourism image, evaluation variables and after purchase behavior: 
inter-relationship. 
Tourism Management, 
22: 607-616. 
Bloemer, J. and Ruyter, K. (1998). On the relationship between store image, store satisfaction and store loyalty. 
European Journal of Marketing, 
32(5/6): 10. 
Boo, S. and Busser, J.A. (2006). Impact analysis of a Tourism Festival on Tourism Destination Images. 
Event 
Management, 
9: 223-237. 



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