Microsoft Word 2007 ichrie conference Proceedings Final-Final 06-06-07. doc



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CONSUMERS ENVIRONMENTAL CONCERN IN THE L

 
REFERENCES 
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evaluation of a single option. 
Organizational Behavior and Human Decision Processes

Boulding, W., Kalra, A. and Staelin, R. (1997). The quality double whammy. Department of Marketing, Duke 
University. 
Chaiken, S., Liberman, A. and Eagly, A.H. (1989). Heuristic and systematic information processing within and 
beyond the persuasion context. In J. S. Uleman & J. A. Bargh (Eds.), 
Unintended thought
. New York: 
Guiford Press. 
Dremen, D. (1982). 
The New Contrairan Investment Strategy
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Einhorn, H.J. and Hogarth, R. M. (1978). Confidence in judgment: Persistence of the illusion of validity. 
Psychological Reviews, 
85(5): 395-416. 
Elliot, A.J. and Devine, P.G. (1994). On the motivational nature of cognitive dissonance. 
Journal of Personality and 
Social Psychology, 
67(3): 382-394. 
Festinger, L. (1957). 
A Theory of Cognitive Dissonance
. Stanford, CA: Stanford University Press. 
Fiske, S.T. (1980). Attention and weight in person perception: The impact of negative and extreme behavior. 
Journal of Personality and Social Psychology, 
38: 889-906. 
Frey, D. (1986). Recent research on selective exposure to information. In L. Berkowitz (Ed.), 
Advances in 
Experimental Social Psychology
(pp. 41-80). New York: Academic Press. 
Hoch, S.J. and Ha, Y.W. (1986). Consumer learning: Advertising and the ambiguity of product experience. 
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of Consumer Research, 
13(2): 221-233. 
Hovland, C. I. and Weiss, W. (1951). The influence of source credibility on communication effectiveness. 
Public 
Opinion Quarterly, 
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http://www.hotel-online.com/News/PR2005_2nd/Apr05_ThirdPartySales.html 
Jain, S.P. and Maheswaran, D. (2000). Motivated reasoning: A depth-of-processing perspective. 
Journal of 
Consumer Research, 
26: 358-371. 



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