2007 Annual International CHRIE Conference & Exposition
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Table 1.
Survey measures and literature sources.
Construct and Measurement Items
Literature Sources
Cognitive Dimension (CD)
Participation in such online communities…..
CD1
enables me to do my job better.
CD2
is useful in improving the quality of my work.
CD3
enhance my chances to network with other professionals in my field.
CD4
will help me learn and expand the knowledge of my field of work.
CD5
will increase business opportunities for me.
Davenport and Prusak
(1998);
Kale
et al.
(2000)
Self- Efficacy & Outcome Expectations (SE)
SE1
takes too much time to make it worth the effort.
SE2
be complex for me to use.
SE3
If I share my information with others, I expect others to share the same with
me.
Compeau and Higgins
(1999)
Relational Dimension (RD)
I participate in online communities because…..
RD1
people who are important to me in my business are also a part of them.
RD2
because people who are important to me in my business expect me to be a
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