Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

chief knowledge officer (CKO)  

Senior executive in charge of the

organization’s knowledge management program.

chief privacy officer (CPO)

Responsible for ensuring the company

complies with existing data privacy laws.

chief security officer (CSO)  

Heads a formal security function for

the organization and is responsible for enforcing the firm’s

security policy. 

choice  

Simon’s third stage of decision making, when the individual

selects among the various solution alternatives.

Chrome OS

Google's lightweight computer operating system for users

who do most of their computing on the Internet; runs on

computers ranging from netbooks to desktop computers.

churn rate  

Measurement of the number of customers who stop using

or purchasing products or services from a company. Used as an

indicator of the growth or decline of a firm’s customer base.