Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

key performance indicators  

Measures proposed by senior

management for understanding how well the firm is performing

along specified dimensions.

keylogger  

Spyware that records every keystroke made on a computer

to steal personal information or passwords or to launch Internet

attacks.

knowledge  

Concepts, experience, and insight that provide a

framework for creating, evaluating, and using information. 

knowledge—and information-intense products  

Products that

require a great deal of learning and knowledge to produce.

knowledge base  

Model of human knowledge that is used by expert

systems.

knowledge discovery  

Identification of novel and valuable patterns in

large databases. 

knowledge management  

The set of processes developed in an

organization to create, gather, store, maintain, and disseminate

the firm’s knowledge.