1. Provide Opportunities for Listening
(Almost) every lesson should provide students with ample opportunities to exercise their listening skills. Whether it is through listening to instructions and lectures, paired conversations, class discussions, or media experiences: students should be encouraged to actively listen to others, over and over again. Yet, more importantly, they should be regularly reminded, when doing so, that they need to be exercising the skills of a good listener, and they should be reflecting on their own skill development in this area.
But what are the Attributes of an Effective Listener?
You certainly know it when you encounter a good listener, and this can be a great place to start: ask students who comes to mind when they think of somebody they know personally, who really listens when one talks to them. Discuss what makes them such a good example, and mindmap these attributes on a piece of chart paper. Students will, most likely, describe someone who listens with their whole body, leans into conversations, makes eye contact, gives visual cues such as nodding or smiling; somebody who asks thoughtful follow up questions, who doesn’t interject with their opinions when you are speaking to them; somebody who isn’t clearly distracted while listening, who isn’t merely thinking about what they want to say next; someone who gives positive reinforcement during a conversation and remembers what you say; somebody who picks up on the emotions and feelings of a speaker as they are fully present to the moment of listening; somebody who remembers what was said in a speech or lecture, and can summarize it effectively. If students aren’t forthcoming with these attributes, ask scaffolded questions to draw them out. Then, leave this mindmap up on the classroom wall to regularly reference and remind students.
3. Give Students the Tools to Practice
We cannot just tell students: “be good listeners”. We need to give them tangible tools to help them develop these skills. The activity mentioned above can be a great starting point, but there are other ways to reinforce the concepts. For example:
When holding a class discussion, pause halfway and ask students: “How is your body language right now indicating whether or not you are listening?”
When watching a TEDtalk or video clip, teach students to sketchnote as a way of listening to the ideas presented, and engaging with them, rather than daydreaming and drifting off.
Engage in paired discussion time where one person remains completely silent for a set time (usually a minute or two) and simply listens, then echoes back to the speaker what they have heard them say.
During group discussions, split the class into two and have an outer circle observe and play the role of “listeners.” During the discussion they could try and visually represent what is said through drawings or diagrams. At the end, they can be asked to summarize common threads or conflicting arguments.
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