Insignia Library system

Error Log

The Insignia Library System has a built in error tracking system that allows it to track any system errors. If there is a problem, Insignia technical staff will try to solve it over the phone. If this process of troubleshooting does not work, you will be asked to send the error log, which our staff will analyze.

To send the event log to Insignia Software, follow these steps:

1. 
   Click on Administration in the Navigator Toolbar.
   
2. 
   Click on “Error Log”.
   
3. 
   Specify the parameters (if any).
   
4. 
   Click “Send Out”.
   

Although it is possible to clear the error log, we do not recommend it. To clear the log just select the desired criteria and click on delete.