Innovations in Foreign Direct Investment Attraction

Aftercare (Business Retention and Expansion) Good Practice Scorecard

A. Aftercare policy

1. 

Is there an aftercare strategy for keeping in contact with investors once they make 

the investment?

2. 

What are the objectives of aftercare (expansions, marketing, supply chain linkages, 

upgrading of plants etc.)?

B. Aftercare techniques 1. 

What aftercare techniques are used?

2. 

Do these meet objectives?

3. 

Who are the stakeholders in aftercare?

C. Resources

1. 

Are adequate resources and skills available for aftercare?

2. 

Is there a dedicated aftercare team?

3. 

Are resources used effectively?

Source: WAVTEQ based on Loewendahl (2001) “Bargaining with Multinationals”.