Human resource management practice I also available by michael armstrong

Chapter 

12

  Organization Development

163

tabLe 

12.1

 

Continued

Organization 

development activity

Brief description

Objective

Organizational learning

The acquisition and 

development of knowledge, 

understanding, insights, 

techniques and practices.

To facilitate performance 

improvement and major 

changes in strategic direction.

Organization design

The process of deciding how 

organizations should be 

structured in terms of the ways 

in which the responsibility for 

carrying out the overall task is 

allocated to individuals and 

groups of people and how the 

relationships between them 

function.

To ensure that people work 

effectively together to achieve 

the overall purpose of the 

organization.

Performance management

A systematic process involving 

the agreement of performance 

expectations and the review of 

how those expectations have 

been met.

To improve organizational 

performance by developing the 

performance of individuals and 

teams.

Smart working

An approach to organizing work 

that through a combination of 

flexibility, autonomy and 

collaboration, in parallel with 

optimizing tools and working 

environments for employees.

To drive greater efficiency and 

effectiveness in achieving job 

outcomes.

Team building

Using interactive skills training 

techniques to improve the 

ways in which people in teams 

work together.

To increase group cohesion, 

mutual support and 

cooperation.

Total rewards

The combination of financial 

and non-financial rewards 

available to employees.  

It involves integrating the 

various aspects of reward.

To blend the financial and 

non-financial elements of 

reward into a cohesive whole 

so that together they make  

a more powerful and  

longer-lasting impact on job 

satisfaction and performance.

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