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Armstrongs Handbook of Human Resource Management Practice 1

factors affecting 

commitment

Kochan and Dyer (1993) indicated that the factors 

affecting  the  level  of  commitment  in  what  they 

called ‘mutual commitment firms’ were as follows:




Chapter 

14

  Commitment

189

 



Strategic level: supportive business strategies, 

top management value commitment and 

effective voice for HR in strategy making 

and governance.

 



Functional (human resource policy) level



staffing based on employment stabilization, 

investment in training and development and 

contingent compensation that reinforces 

cooperation, participation and contribution.

 



Workplace level: selection based on high 



standards, broad task design and teamwork, 

employee involvement in problem solving 

and a climate of cooperation and trust.

The research conducted by Purcell et al (2003) iden-

tified the following key policy and practice factors 

that influence levels of commitment:

 



received training last year;



 

satisfied with career opportunities;



 

satisfied with the performance appraisal 



system;

 



think managers are good in people 

management (leadership);

 



find their work challenging;



 

think their firm helps them achieve a work–



life balance;

 



satisfied with communication or company 

performance.




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