Human resource management practice I also available by michael armstrong



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Armstrongs Handbook of Human Resource Management Practice 1

66


05

Human capital 

management

LearnIng outComes

On completing this chapter you should be able to define these key concepts. You should 

also understand:

 



The nature of human capital 

management

 



The concept of human capital



 

Characteristics of human capital



 

Constituents of human capital



 

Significance of human capital theory



 

Importance of human capital 



measurement

 



Reasons for interest in human capital 

measurement

 



Approaches to measurement



 

Measurement elements



 

Factors affecting choice of 



measurement

 



Criteria for HCM data for managers

Key ConCePts and terms

Balanced scorecard

Human capital

Human capital advantage

Human capital index – Watson Wyatt

Human capital management

Human capital measurement

Human capital monitor – Andrew 

Mayo

Human process advantage



Intangible resources

Intellectual capital

Metrics

Organizational capital

Organizational performance model 

– Mercer HR Consulting

Social capital

67



Part 

1

  The Practice of Human Resource Management

68

Introduction

As  defined  by  Baron  and  Armstrong  (2007:  20), 

human  capital  management  (HCM)  is  concerned 

with  obtaining,  analysing  and  reporting  on  data 

that  inform  the  direction  of  value-adding  people 

management, strategic, investment and operational 

decisions at corporate level and at the level of front-

line  management.  It  is,  as  emphasized  by  Kearns 

(2005), ultimately about value.


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