Facilitation Guide for Effective Conflict

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TABLE OF CONTENTS
Introduction
.......................................................................................................................... 2
Welcome to the Facilitation Guide
.................................................................................... 5
How to use this Guide
....................................................................................................... 5
About CooperaTiVa
............................................................................................................... 6
What is CooperaTiVa ......................................................................................................... 6
Why CooperaTiVa was created
......................................................................................... 7
About Facilitation
................................................................................................................. 8
Tips for workshop facilitation
............................................................................................ 8
The difference between teaching and facilitation
.......................................................... 10
Engaging students in the most effective way
.................................................................. 10
Socratic Method in Teaching
.............................................................................................. 11
Choosing the right question
............................................................................................ 11
Using the Socratic Method to engage challenging students and
handle difficult topics
..................................................................................................... 13
How Conflicts Come About
................................................................................................. 15
Assumptions
................................................................................................................... 16
Stereotypes
..................................................................................................................... 16
What is a conflict
............................................................................................................ 17
The most common methods for dealing with conflicts
.................................................. 18